No, this is an educational program. CiB provides information and resources to better understand and cope with stressors, but it is not a substitute for professional mental health help.

However, the Self Study and Resource Center both address how and when to seek professional mental health help.

Additionally, social workers can use the tools, content, and resources provided in CiB in their educational and support sessions. 

The 3 components of the CiB Program (Self Study, Team Trainings, and Resource Center) can be used in various ways to create a learning experience that works best for your organization.

The CiB Program is flexible!

To help groups get started, there are 3 suggested pathways:

Low, Medium, and High Structure. 

You choose the pathway that suits your group’s needs and capacity.

For example, if you do not have the desire or capacity to offer in-person trainings or group discussions during work hours, you can offer CiB to your staff as an additional, optional wellbeing benefit. They can log in and use the Self Study and Resource Center if and when they like. 

On the other hand, if you have the capacity to offer training time during the work day, you might utilize CiB materials in group discussions, as team trainings, and other activities on the clock. Your group can meet on a regular basis throughout the year to learn together. 

You don't have to decide right away. You can get started with a low structure approach, then build in more group activities during the year, if you'd like!

To learn more about the various pathways in the CiB Program, please download this overview. 

After completing your purchase and program agreement, your next step is to designate a “Point Person(s)."

This person(s) will coordinate the program with the rest of your group.

Your designated Point Person(s) will be enrolled in the platform and receive clear instructions on how to proceed.

They will have access to planning materials in the "Start Here" section on the CiB platform. This will help them organize the rollout and enroll the rest of your team members. 

 Individuals will receive an email with their own log-in to the CiB platform. Note: Log-in sharing is not permitted. 

There is a free app available so that staff can access CiB on their phones!

Internet access is required. Some resources can be downloaded and accessed offline. 

Your group will have a one year membership to The CiB Program.

Your access term begins on the first date on which your Point Person or any individual user accesses or otherwise uses any portion of the Program Content and terminates one year later.

To review a sample Program Agreement click here.

At the end of your access term you will have the option to renew your membership for another year. 

Limited, anonymized analytics (documenting progress) are provided upon request.

Your User Report includes:

1. The date of the most recent log-in
2. Percentage of your group that has logged in
3. The dates with the highest engagement
4. Percentage of lessons completed (IF they clicked "mark as complete")
5. The total number of certificates of completion (available for the Self Study) earned
6. The most popular Topics are for your group in The Resource Center

In other words, you can get a general sense of how engaged your group is with the self-guided portions of the program (Self Study and Resource Center). 

Team Trainings are driven primarily by internal use and engagement, therefore minimal data is available. 

Reminder: Data is anonymized to protect Staff privacy.

Feedback from beta testers revealed staff concerns about surveillance by leadership was a significant barrier to participation.

If you want to know more about an individual's use of CiB, we encourage you to speak with them directly or run an internal survey.

You can also request that individuals share their Self Study Certificate of Completion with you, which documents that they passed the final quiz. 

Questions? Email: [email protected] 

Yes, the Self Study Course offers CEUs and provides a Certificate of Completion after passing the final quiz.

• Jessica Dolce, founder of Compassion in Balance, is an approved provider of content for CAWA. Every hour of training equals 1 CE towards CAWA Recertification.
• The Self Study course has been approved for 6 hours of continuing professional education by the National Animal Control Association (NACA).
• Looking for veterinary CEUs? Please contact your licensing board for guidance.

Enrollment packages come in 4 sizes:

Small 20 individual licenses 

Medium 50 individual licenses 

Large 125 individual licenses 

Extra Large 200 individual licenses 

If your group has more than 200 ppl, please contact us for a quote: [email protected]  

The CiB Program is designed to build self-care, peer-care, and we-care skills in order to reduce compassion fatigue and increase compassion resilience. 

This is achieved through: 

1. Increased Awareness and Competence

2. Increased Healthy Coping Skills

3. Increased Supportive Connections

For more on each component's specific learning outcomes please visit their individual pages.

YES AND...it depends on your budget, capacity, and goals!

CiB is designed to offer year-round education for the whole organization. You are encouraged to enroll your entire group to ensure that everyone has access to CiB when they need it most.

Enrollments are licensed to individual Users, not to shelters, hospitals, a shared email account, or general location.

Log-in sharing is not permitted and is a violation of the program contract. 

Organizations are strongly encouraged to purchase an enrollment package that is large enough to accommodate for periodic turnover, new hires, or to add an additional cohort during your group’s annual membership. 

Turnover Grace Period: When a new individual is enrolled, their license will have a one-time limited transferability window of 14-days. During this 14-day period, an individual's license may be transferred a single time to a new individual in the event the original individual's employment ends. If a transfer is made within the initial 14-day period, the license will be non-transferrable for the remainder of the Access Term in any event.

If, at a later date, you’ve used all of your available licenses and wish to add more individual licenses to your annual membership package, you have the option to purchase additional individual licenses. 

Important: When a new CiB member is added to your organization’s annual membership package, their membership will expire at the same time as the other CiB members (at the end of the one-year Access Term).

This is done to ensure that everyone has access to CiB at the same time, so that they have the opportunity to learn and receive support together!

The CiB Program is currently a 100% on-demand platform, however there may be occasional live calls and classes with Jessica and guest teachers in the future

If your organization would like to schedule a private 90 min webinar or half day online workshop with Jessica, you are encouraged to complete this form.

Please contact Jessica Dolce at [email protected]

You can also schedule a free call to discuss the program via this link.