The Compassion in Balance Program

Practical Tools to Help Your Team Build Resilience and Thrive in Trauma-Exposed Animal Welfare Work

Book A Strategy Call


The CiB Program is currently undergoing the re-design process in order to better address the needs of organizations during the ongoing COVID-19 pandemic. The CiB Program 2.0 will be released in the Spring of 2021. If you'd like support for your organization now, Jessica offers engaging, effective private webinars for animal shelters, veterinary clinics, and other animal welfare and care groups. To learn more, contact Jessica at: [email protected]


You know your staff needs help coping with the emotional stress of the job.

You want to create a more resilient organization, so you can keep making an impact for animals. 

But you don't know where to start. 

The Compassion in Balance Program can help. 

"After taking many compassion fatigue related training sessions I can say after all this time yours has provided me with the most valuable skills that has allowed me to continue my career in animal welfare for the last six years."

Manager, Animal Health & Protection, Canadian Shelter

Right Now You're Probably Experiencing One or More of The Following Scenarios:

Reactivity and Negativity

You have employees who are having a hard time managing their stress and emotions. You're seeing lots of inappropriate outbursts, complaining, gossip, and negativity between coworkers. 

Turnover, Absenteeism, and Apathy

You have a high turnover rate, workers' compensation claims are increasing, staff call out sick often, and when they do come into work they're apathetic and not completing their work tasks. 

Exhaustion and Overwhelm

Your staff is struggling to stay engaged and energized. They feel like they're not making a difference, despite how hard they're working. You can see they're feeling worn out physically, emotionally, and mentally. 

Which one of those sounds familiar? 

All of these scenarios impact your organization's ability to achieve your life-saving mission. The good news is, whether you're experiencing this now or want to take steps to avoid this happening in the future, I can help you figure out the solution. 

"I have been working in the animal world for 15 years, the last 8 as a vet tech, and more and more I was feeling bogged down and suffocating with no way of getting out from under it. This class helped me in ways I didn’t know I needed or could be helped. It really made me aware of my body and what it was trying to tell me and how to deal with the emotions and feelings in a constructive way. "

Head Technician, U.S. Veterinary Clinic

A More Resilient Organization is Absolutely Possible

Imagine this:

Front line employees are energized and optimistic about their work. They're less reactive now that they understand how their work affects them and how to regulate their stress, so they respond more calmly to difficult situations.

Your staff understands why and how to take care of themselves. Your organization supports their efforts by incorporating staff wellness into policies and practices. Lunch breaks and vacations are taken (without guilt!) and people feel restored.

Conversations between coworkers are more constructive. People know they are appreciated for their contributions and feel safe talking with their supervisors about their challenges. Your retention rate keeps increasing and morale is high. 

Your staff knows how to monitor themselves for compassion fatigue and when to access professional mental health help. Your managers feel more competent talking with their staff when they see them struggling and stressed.

Leadership is clear on the organizational efforts needed to support staff and, through ongoing efforts, continues to become a more trauma-informed, resilient, and effective organization. 

It's a new day. 

"Your class has helped me tremendously. I was on the verge of quitting mid to end of last year and I feel like I’m finally in a better place now. We’ve had compassion fatigue training before, but none of it really focused on working with animals and it didn’t really make sense. You’ve bridged the gap for me and I truly appreciate it!"

Volunteer Coordinator, U.S. Animal Shelter


  • You have buy-in from the top down. This program can only succeed with the commitment of supervisors and on-the-ground leadership in charge of implementation.
  • You’re open to looking at your policies and procedures to make changes, over time, if necessary.
  • You’re willing to have transparent conversations with your staff as a way to move forward.
  • You have a point-person(s) willing to step up and facilitate the implementation of the program's multiple live and pre-recorded components.


  • You expect a quick fix. Addressing stress/trauma-exposure and building resilience takes an investment of resources, commitment, and time.
  • Your leadership is not on board and expects staff to manage this issue on their own.
  • You are not able to set aside one hour a month for team trainings and discussions. 
  • You are looking for professional mental health help for your staff. This is an educational program, not a substitute for professional mental health care.

"The modules were animal shelter specific and the instructor truly understands the needs of our staff. We thought it was very effective...The course helps us to have better conversations with staff and make effective referrals to our employee assistance program and other resources."

Executive Director, U.S. Animal Shelter

Here's What to Do Next:

Head over to my calendar, pick a time that works for you, and fill out a quick form. I just need to know a little bit more about your organization to make our time together most effective. 

That's it! 

So if you feel like this is the right opportunity for your organization, click below, book a time, fill out an application, and let's talk.

The COMPASSION IN BALANCE Program Will Help Your Organization:

  • Understand the unique impact of complex stress and trauma-exposed work
  • Increase personal resilience of all participants
  • Build trust and supportive relationships among colleagues
  • Enhance a positive, engaged commitment to your mission-driven work
  • Create the foundations of a sustainable organizational wellness culture
  • Implement simple management practices to effectively support staff
  • Develop a range of skills and strategies to increase self-awareness, self-regulation, positive outlook, and supportive connections for everyone in the organization.

Led by: 

Jessica Dolce, MS, Certified Compassion Fatigue Educator.

I’ve worked with over a thousand animal care and welfare employees through my courses and coaching. This is serious business and you need support. I'm all in. 

Organizations I've Worked With


50% Complete

Two Step

Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua.